My Web AAS: The Request System at the American Antiquarian Society

Answers to Frequently Asked Questions

What is My Web AAS?

My Web AAS (or MWA) is an online user interface, accessible from anywhere, through which you can submit requests to use collection material in the reading room. You can also track the history of requests you have already submitted. Aeon, from Atlas Systems, is the name of the product (and the staff client) being used behind the scenes.

About the Aeon system

About My Web AAS (MWA)

How will it help me?

This new system should benefit you in the following ways:

1. Entering your personal information into My Web AAS means you will not have to supply the information again when making future requests.

2. Having your email and regular mail addresses on file enables us to notify you promptly and deliver materials accurately.

3. By specifying a username and password of your choosing, you will have secure access to information about your requests. You will also be able to review the list of items you have requested in the past.

Do I need to create an MWA account and how do I do so?

Anyone who wants to order copies from AAS collection materials or use the library must first have an MWA account. To create an account:

1. Go to and click on the "First Time Users" link.

2. You will be taken to a page listing the general policies of AAS with links to further information (including Using the Library). Clicking on the "First Time Users Click Here" button at the bottom of this page means you agree to abide by all the AAS policies listed.

3. You will be taken to a registration form to fill out to create an online account with AAS.

Note: If you want to use collection materials in person, you will also need to receive a library orientation in person on your first visit.

How do I place a request?

There are two ways to place a request for collection materials:

1. After searching for an item in the AAS online catalog, simply click on "Request" in the online catalog record. If you have not already logged into your account, you will be asked to do so. Once you've logged in, you will see that your request form has been filled out for you. Add any addional information or notes. Select whether you wish to save the request or schedule a date to use the material. Then simply click "Submit Request" to complete the request.

2. You may manually fill out a request for uncataloged materials. After consulting with online finding aids or with reference staff, fill out the appropriate form for uncataloged materials. Be as specific as possible, choose to either save or schedule the request, and then simply click "Submit Request."

Is there a limit to the number of requests I can make at any one time?

AAS limits you to ten current requests. As long as you have fewer than twenty current requests, you may save an unlimited number of requests and also schedule new requests. If you exceed the twenty current request limit, you will have to remove at least one request before proceeding. Copy orders do not count towards your limit, neither do saved requests.

AAS fellows are not limited to ten current requests, but are expected to keep only a reasonable amount of books at their desks.

When will my materials be paged?

When you place a request, you will be required to schedule a date for that request. Let the staff at the reference desk know when you arrive at the library and someone will go to get your items. If you submit requests while you are already signed in to the reading room, your requests should be available shortly. Feel free to check on the status of your request if it takes longer than 15 minutes.

Can I resubmit an old request?

If you would like to resubmit a request, simply click on "Requests" and then the "Completed Requests" link. Click on your request for the item you want to see again, and click "Clone Request." You may alter information in the form, then click "Submit Request."

How do I order photocopies, PDFs, or digital scans?

Please consult our Obtaining Digital Images Guide.

How do I submit requests for class visits or event?

If you are planning a class visit or plan to participate in an event at AAS, library staff must first set up an event for you. Once the event has been scheduled, you may request materials in the same way you request other materials. Just be sure to select the event in the "Request For" box in the request form.

How long will my requests be saved? How long will my account be active?

No mechanism exists to automatically delete requests and AAS has no plans to delete them in the future. Your account information will be retained indefinitely.

Your account is active for one year. If you have not updated your account in the past 365 days, you will be asked to update your information the next time you login to your account. You may change or update your account information at any time by clicking on "Preferences" and "Change User Information" or "Change Password."

Why "MWA"?

Besides standing for My Web AAS, MWA is the library code for the American Antiquarian Society. It is the National Union Catalog (NUC) code used to represent the library in the Union List of Serials and many bibliographies. Staff members' email addresses also end "".

The way the NUC code works, the first letter of the code is the initial letter of the state, the second letter of the code is the initial letter of the city, and the third letter of the code is generally the initial letter of the institution. So MWA is shorthand for: Massachusetts Worcester American Antiquarian Society.

About the Aeon system

What is Aeon?

My Web AAS is powered by Aeon, a special collections circulation and workflow automation software.

The Aeon system allows you to easily stay in contact with AAS and provides secure access to information about your requests and copy orders. You are also able to review the list of items you have requested in the past. For library staff, Aeon improves customer service and staff efficiency while providing unparalleled item tracking, security, and statistics.

Why do I need a username and password?

To protect your privacy. Your username and password allows us to give you secure access to information about your requests. We can also enable you to edit your personal information such as your address or phone number.

We suggest you use your email address as your username as it is easy to remember. However, your username can be anything you like, such as your name, abbreviations, or an alphanumeric code. Your password also can be anything you like. We recommend that you follow good security practice and choose a password that is different from those you use to access other systems. However, no one but you will know your password, not even the readers' services staff. The password you set is stored encrypted.

What if I forget my password?

In the event that you forget your password, click on the "Forgot Password" link on the logon page. A new password link will be emailed to the address you used to register. If you can no loger access the email account originally used at initial registration, please contact readers services' staff directly at (508) 471-2171. Remember to change your password once you have accessed your account.

What Web browser should I use?

You need a web browser (i.e., Chrome, Satari, Edge 3) that can handle forms, tables, and preferably cascading style sheets (CSS). Javascript should also be enabled to allow forms to display correctly. We recommend the current versions of either Microsoft Internet Explorer or Mozilla Firefox.

Is security a problem if I use a public workstation?

Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your requests, you can take the following steps:

1. Access your account only from your personal computer or an otherwise secure workstation.

2. Access your account from a public workstation in the AAS reading room. These computers are supervised by the staff.

3. When using a public access workstation:

  1. Delete from the history file those pages that contain your personal information.
  2. Exit from the Web browser before you leave the workstation. This prevents the Back button from accessing the pages you were using.

Why does my browser say that you're sending a cookie? What's in it?

The technology that we use sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use the system without any problems.

Who do I contact if I have problems or still have questions?

Contact readers' services staff at (508) 471-2171 or