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Answers to Frequently Asked Questions about My Web AAS

What is My Web AAS?

My Web AAS is the electronic system for requesting items at the American Antiquarian Society, as well as for tracking previous requests.

Why do I need a username and password to use My Web AAS?

Your username and password allows us to give you secure access to information about your requests. We can also enable you to edit your personal information such as your address or phone number.

Your username can be anything you like, such as your name, abbreviations, or an alphanumeric code. Your password also can be anything you like. We recommend that you follow good security practice and choose a password that is different from those you use to access other systems. However, no one but you will know your password, not even the readers' services staff. The password you set is stored encrypted.

What if I forget my password?

In the event that you forget your password, you are able to reset your password online.

When will my materials be paged?

When you place a request, you will be required to schedule a date for that request. Let the staff at the reference desk know when you arrive at the library and someone will go to get your items. If you submit requests while you are already signed in to the reading room, your requests should be available shortly. Feel free to check on the status of your request if it takes longer than 15 minutes.

Is there a limit to the number of requests I can make at any one time?

AAS limits readers to ten active requests. As long as you have ten or fewer active requests, you can continue to schedule new requests. If you exceed the ten active requests limit, you will have to remove at least one request before proceeding. Once you have indicated to reference staff that you are finished with an item, the request for that item will no longer count toward your limit. Saved requests do not count toward your limit: only submitted requests count as active requests that are part of your limit.

AAS fellows are limited to twenty active requests, but are expected to keep only a reasonable amount of books at their desks.

What Web browser should I use?

You need a Web browser that can handle forms, tables, and preferably cascading style sheets (CSS). We recommend the current versions of either Firefox or Chrome.

Is security a problem if I use a public workstation?

Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your requests, you can take the following steps:

Who do I contact if I have problems with or questions about My Web AAS?

Contact readers' services staff at (508) 471-2171 or email reference@mwa.org.

Why does my browser say that you're sending a cookie? What's in it?

The technology that we use sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use My Web AAS without any problems.

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